News

#NewsStory: TDS focuses on technology and customer service with new senior appointments
#NewsStory: TDS focuses on technology and customer service with new senior appointments
The double-hire is a statement of intent from TDS, as the scheme continues to invest in developing customer services...
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#ExpertView: Why customer service is important to TDS
#ExpertView: Why customer service is important to TDS
At TDS, we pride ourselves on delivering the best customer service to our members, regardless of which TDS scheme they...
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#ExpertView: TDS’ commitment to customer service through technology
#ExpertView: TDS’ commitment to customer service through technology
In this week’s #ExpertView blog, Alex Hillier, Interim Head of Technology at Tenancy Deposit Scheme (TDS) outlines the importance of...
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#AskTDS: Is the agent allowed to carry out the check-out inspection?
#AskTDS: Is the agent allowed to carry out the check-out inspection?
In this week’s #AskTDS, Michael Morgan, Director of Dispute Resolution at Tenancy Deposit Scheme (TDS) answers a tenant’s question; “Is...
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#ExpertView: Landlord Legal Changes in 2018 – Rent Repayment Orders
#ExpertView: Landlord Legal Changes in 2018 – Rent Repayment Orders
In this week’s #ExpertView, Tessa Shepperson of Landlord Law discusses Rent Repayment Orders and the recent changes which can affect...
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#ExpertView: GDPR: Are you fully compliant?
#ExpertView: GDPR: Are you fully compliant?
In this week’s #ExpertView, Richard Jones, policy consultant and company secretary for the Residential Landlords Association (RLA), reminds landlords or...
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#NewsStory: Government updates ‘How to Rent’ guide
The UK Government, yesterday (9 July 2018), published an update to its How to Rent Guide. Landlords and agents renting properties...
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#AskTDS: My Dad manages my property for me, is he an agent?
#AskTDS: My Dad manages my property for me, is he an agent?
This week, Kelly Wallace, Senior Business Development Executive at Tenancy Deposit Scheme (TDS), answers a landlord’s question: “My dad manages...
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#ExpertView: Landlord TAP making a splash in simplifying lettings water bills
#ExpertView: Landlord TAP making a splash in simplifying lettings water bills
#ExpertView this week looks at water charges across Wales, and Gareth Williams, Collections Transformation Manager, at Dwr Cymru (Welsh Water),...
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#ExpertView: Landlords should be better informed of rights and responsibilities
#ExpertView: Landlords should be better informed of rights and responsibilities
In this week’s #ExpertView, property expert Kate Faulkner calls for better communication from Governments to landlords and agents on the...
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#ExpertView: Landlord Legal Changes Coming in 2018 - Banning Orders - what they are and how they work
#ExpertView: Landlord Legal Changes Coming in 2018 - Banning Orders - what they are and how they work
In this week’s instalment of #ExpertView, Tessa Shepperson of LandlordLaw continues her legal series, focusing on banning orders. The Housing and...
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#ExpertView: Demand for rental homes means the PRS landlord is here to stay
#ExpertView: Demand for rental homes means the PRS landlord is here to stay
In this week’s #ExpertView blog, Alan Ward, Chairman of the Residential Landlords Association (RLA) discusses the taxation requirements for landlords...
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